GiGA-fast speeds up to 1Gbit/s
all-inclusive, without commitment
- Ultrafast speed up to 1 Gbit/s
- With no commitment and no cancellation fees, you can leave whenever you want
- All-inclusive pricing, including installation and modem rental
- A price guarantee for 24 months, no hidden fees
Everything for Your Comfort
Experience Satisfying GiGA WiFi
GiGA Fast
- Download speeds of up to 1Gbit/s
- Installation within a maximum of 6 days, at no extra cost
GiGA Stable
- Streaming, gaming, homeworking, all at once without loss of quality
- WiFi 6 Technology
GiGA Free
- Unlimited download volume
- All-inclusive, no commitment
FAQ
Everything you need to know about Eltrona’s GIGA Internet
Is Eltrona’s GIGA Internet package really all-inclusive?
Absolutely, Eltrona’s GIGA Internet stands out for its clarity and simplicity. You not only get access to a fast internet connection capable of speeds up to 1 Gbit/s, but also a plan with no hidden fees or additional costs. This transparent approach means you pay the advertised price, with no surprises.
Moreover, the modem rental is included in the price, offering you additional savings, access to the latest technology, and free modem replacement if necessary.
The no-contract commitment with this offer provides rare flexibility, allowing you to modify or cancel your service according to your needs without any extra charges and without any need for justification.
What equipment is provided with my Internet subscription?
With your Internet subscription, Eltrona provides you with the FRITZ!BOX 6660 modem, included in the price of your subscription. This high-end modem is equipped with Wi-Fi 6 (Wireless AX) technology for ultra-fast and stable connections, as well as a 2.5-gigabit LAN port for optimal performance. The FRITZ!BOX 6660 is designed to offer effective Wi-Fi coverage throughout your home.
In addition to the FRITZ!BOX 6660, another model is also available, the FRITZ!BOX 6690. This state-of-the-art modem offers advanced features for an even more powerful home network.
However, choosing the FRITZ!BOX 6690 incurs additional monthly rental costs.
For those looking for even more flexibility and range, Eltrona offers additional options for a monthly rental fee:
- Powerline Device: This device uses your electrical network to extend the reach of your Internet connection, ideal for homes where the Wi-Fi signal needs to pass through thick walls or cover multiple floors.
- Wi-Fi Repeaters: To extend Wi-Fi coverage in distant rooms or areas with a weak signal, Wi-Fi repeaters are available. Each additional Wi-Fi repeater incurs an extra monthly rental cost.
Installation in just 6 days?
Indeed, Eltrona is committed to a quick and efficient setup of your Wi-Fi connection in Luxembourg. Within a maximum of 6 business days after signing your contract, one of our technicians, specialized in residential internet solutions, will visit your home. This swift response is a key element of our commitment to customer satisfaction.
The day before the visit, you will receive an SMS from us as a reminder of the technician’s appointment.
This extra touch is part of our commitment to providing exceptional customer service.
If you are not available within the 6 days following the signing of your contract and wish to schedule the installation for a later date, our technicians will accommodate your schedule.
At Eltrona, we work with you to ensure the installation is carried out under the best conditions, thus guaranteeing optimal service at your most convenient time.
Our goal is to provide you with a stress-free experience, tailored to your needs and availability.
Would you like to know the details of our interventions? We have prepared a document that will tell you everything about our technician’s visit.
Does Eltrona use its own network or that of another operator?
We have our own network, which we develop, maintain and manage on a daily basis to ensure optimum connectivity for all our customers. In the event of a problem, our teams can intervene immediately; we don’t use any intermediaries. A guarantee of reliability for our customers!
Does the GiGA Internet offer include a TV service?
Yes, for 78 euros a month, the GiGA Internet package also includes TV+ with all its advantages:
- Exclusive features: pause, replay, record, audio language change…
- Record up to 200 hours (up to 400 hours in total if the customer subscribes to the option) to record films, series or documentaries that customers can keep for up to 12 months!
- Watch up to 4 different programs on 4 screens at the same time
- Take your TV+ with you wherever you go, on your smartphone, tablet or PC, by downloading our Eltrona TV+ app.
- Access to an extensive VOD catalog
- Possibility of adding exclusive content with quality packages And the best part? There’s no commitment, and the price is all-inclusive!
What is the cancellation policy for Internet subscriptions?
Haven’t you figured it out yet? GiGA Internet is a no-obligation offer! And even if we’re always disappointed to see you go, you’re free to cancel your subscription at any time, at no extra cost.
Do you have a question about your GiGA Internet subscription?
GiGA-fast speeds up to 1Gbit/s
all-inclusive, without commitment
Would you like to talk to us?
Our team is available to assist you from Monday to Friday, 8 am to 8 pm, and on Saturdays from 9 am to 5 pm.