INTERNET by Eltrona
For just €39.99 a month, enjoy GiGA Internet at home with no commitment and all-inclusive service.
Internet GiGA
Commander maintenant
Commander maintenant
Eltrona received the gold medal from the independent nPerf 2026 barometer for the best performance on fixed networks. Learn more
Discover the fastest and simplest internet subscription in Luxembourg, without compromising on quality or freedom.
Internet GiGA
Commander maintenant
Commander maintenant
Pourquoi Eltrona ?
We believe so, and have developed our Luxembourg Internet offer with no commitment to bring together everything you are looking for in an Internet provider in Luxembourg:
Eltrona covers 85% of Luxembourg with the fastest internet subscription in the country, as recognized by the independent company nPerf in 2026.
No quotas, no slowdowns; just an Internet connection to enjoy your series, games, and video conferences. Alone or with others.
With a network that is 100% owned by us, everything is ready for you to connect quickly: your installation is guaranteed in less than 7 days! And because speed is only valuable when combined with proximity, our customer service team is always there to support you.
Eltrona is the only provider offering no-commitment contracts: you are free to cancel at any time, at no cost. Although we are confident that you will choose to stay with us.
No need to choose between performance and price. At Eltrona, you have one offer: the best, at the best price.
By choosing to combine your Internet connection with a TV and/or mobile offer, you will save up to €240 per year.
Sign up online in just a few minutes through a simple digital process. And if you need help, our customer service team is available and ready to assist you.
In short, the Luxembourg GiGA Internet offer combines ultra-fast performance, freedom without commitment, and smart pricing… brought to you by Eltrona, your trusted Internet service provider.
Eltrona COMBO
The more you combine, the more you save.
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FAQ
Internet GiGA gives you access to an ultra-fast, unlimited Internet connection with speeds of up to 1 Gbps, with no commitment required. The advertised price includes access to the network ranked No. 1 in Luxembourg by nPerf, as well as guaranteed installation within 7 days.
The FRITZ!Box 6660 modem rental is included in your subscription. This premium modem features Wi‑Fi 6 technology, ensuring a reliable and stable connection throughout your home.
You can subscribe to Internet GiGA on its own (from €39.99/month) or combine it with our TV and Mobile offers to save up to €240 per year for life with the Combo package.
Internet GiGA offers the best value for money in Luxembourg. You benefit from:
Our simplified digital process allows you to sign up in just a few minutes.
Installation by our technician costs €79 (one-time activation fee). Our technician will also perform a complete Wi-Fi diagnosis of your home to ensure optimal coverage in every room.
Your installation is guaranteed within 7 days of signing your contract. If you prefer a later date, we will adapt to your schedule. The day before the installation, you will receive a reminder text message.
Eltrona offers the FRITZ!Box 6660 modem, already included in your GiGA Internet subscription for €39.99/month. This high-end modem features Wi‑Fi 6 technology and a 2.5 Gigabit LAN port for optimal performance.
If you need to extend Wi‑Fi coverage throughout your home, Powerline adapters and Wi‑Fi repeaters are available for an additional monthly rental fee. Our technician will assess your needs during the Wi‑Fi diagnosis, which is included with the installation.
For more advanced features, the FRITZ!Box 6690 is also available for an additional rental fee of €3.50/month.
During the installation of your GiGA Internet, our technician will systematically perform a complete Wi-Fi diagnosis of your home. They will check the signal distribution in all rooms and identify any areas with poor coverage.
If necessary, they can install Wi-Fi repeaters or Powerline devices to ensure optimal connection throughout your home. As every home is unique, the diagnosis takes into account the size of your home, the number of rooms, and potential obstacles (thick walls, multiple floors, etc.).
Yes, Eltrona has its own network, which we develop, maintain, and manage on a daily basis. In the event of a problem, our technical teams intervene immediately without resorting to an external intermediary.
This total control over our infrastructure has earned us the gold medal in the nPerf 2026 barometer for the best performance on fixed networks in Luxembourg. A true guarantee of reliability and speed for your Internet connection.
Absolutely! In fact, it’s the best way to maximize your savings. With the Eltrona Combo, you can save up to €10 per month for each TV or Mobile product added to your subscription.
You can combine Internet GiGA with our TV offer (over 100 HD channels available via streaming) and/or our Mobile plans (2 GB or 100 GB on the POST 5G network). All our services are commitment-free and can be added or removed at any time.
GiGA Internet is a 100% no-commitment offer. You are free to cancel your subscription at any time, without any additional fees or justification required. This flexibility is part of our commitment to fair and transparent service.
To add TV or Mobile to your subscription, you can do so at any time via your customer account or by contacting us.
Signing up is quick and easy thanks to our optimized digital process. In just a few minutes, you can configure your GiGA Internet subscription, add Combo services if you wish, and finalize your order online.
Our configurator shows you your Combo savings and the total price of your subscription in real time. If you need help, our customer service team is available to assist you or call you back.
We think so! Eltrona was voted best Internet provider by nPerf in 2026 for the performance of its fixed network. We offer the fastest connection in Luxembourg (up to 1 Gbit/s), with no commitment, guaranteed installation within 7 days, and excellent value for money.
By combining Internet with our other services, you benefit from the best rates on the market while enjoying a network that we control 100%.
Eltrona services are intended for private use and must be used in accordance with the applicable General and Specific Terms and Conditions. All prices are inclusive of VAT.
For more information, please visit our website: eltrona.lu.
Prices and terms and conditions from 16 July 2026 to 16 August 2026 : Price List.
The monthly plan of €39.99 includes internet access with speeds of up to 1 Gbit/s, as well as the rental of the Fritz!Box 6660 modem. The offer is contract-free and available until 16/08/2026 inclusive.
A one-off activation fee of €79 is charged for new internet customers. Existing customers who already have a connection and wish to switch to GiGA internet, as well as those who are moving house, are not subject to this activation fee.
The user has the right to use the Internet services without restriction. However, they are required to use the services appropriately and responsibly (not excessively). Abnormal or excessive use may be defined as such if the monthly volume exceeds 10,000 GB. In the event of non-compliance with these conditions by the user, we reserve the right to send a warning by any means (post, email, text message, etc.) asking the customer to limit their consumption. If the customer does not take this warning into account, we reserve the right to suspend or limit that customer’s access until the end of the current billing period.
Download and upload speeds are influenced by various factors, including your computer setup, internal cabling and the presence of a router. The speeds advertised are based on cable connections on the Eltrona network. When connecting via WiFi, the speeds obtained are likely to be lower.
We offer two options depending on whether you are a new or existing customer:
Installation by a technician: when installation requires a visit from a technician, we undertake to arrange an installation appointment within seven working days of your contract being confirmed.
OR
Do-it-yourself installation: if you choose this option, you install your Eltrona box yourself. In this case, your Eltrona box will be delivered to you in a shop or by post within one working day of your contract being confirmed.
Eltrona TV offers are contract-free.
The service offer is subject to change. The number, nature and channel of the programmes distributed may be modified by the operator at any time, depending on the choice of publishers or broadcasters and the agreements concluded with them. The Operator cannot be held liable for any changes to this offer or its content.
Works with HD Ready, Full HD or 4K televisions with HDMI connectivity.
The SKY Cinema, SKY Sport & SKY Fussball Bundesliga packages also require a subscription to SKY Entertainment. For SKY packages, the contract runs from the date of signature for the current month (pro rata) and the following 12 months (monthly billing).
The customer can obtain a maximum of 4 Eltrona boxes per contract. If the customer has several televisions and wishes to have TV on each device, they will need one Eltrona box per television. Other solutions are also possible using alternative equipment such as Apple TV, Android box, etc.
The TV App service is available on all devices (TV, Android, iOS and PC). Watch TV simultaneously on 2 screens.
As regards televisions, the Eltrona TV app is compatible with Android TV models and Samsung TVs (Tizen OS 6.0 and later). For other models, it can be used via an Android TV box, a Chromecast or an Apple TV.
If the customer has several Eltrona boxes and televisions at the same address, all the channels and features included in their package are available on all Eltrona boxes and televisions. The customer can also access this content via the TV App.
If the customer chooses one or more options (e.g. Premium), the channels are available on the Eltrona box.
VODs are available in the original language (mainly English), German and French. Once rented, VODs are available for 48 hours (except for adult content, which is available for 6 hours).
The Eltrona box works on all Internet networks in Luxembourg.
The Eltrona TV app can be used in the following countries via Wi-Fi, 3G, 4G or 5G networks: Albania, Germany, Andorra, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus (excluding the Turkish-controlled part and the UN buffer zone), Croatia, Denmark, Spain (including the Canary Islands), Estonia, Finland, France (including French Guiana, Guadeloupe, Réunion, Martinique, Mayotte and the French part of Saint Martin), Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Norway, the Netherlands, Poland, Portugal (including Madeira and the Azores), the Czech Republic, Romania, the United Kingdom, San Marino, Serbia, Slovakia, Slovenia, Sweden, North Macedonia, Ukraine, the Vatican.
We offer two options depending on whether you are a new or existing customer:
Installation by a technician: when installation requires a visit from a technician, we undertake to arrange an installation appointment within six working days of your contract being confirmed.
OR
Do-it-yourself installation: if you choose this option, you install your Eltrona box yourself. In this case, your Eltrona box will be delivered to you in a shop or by post within one working day of your contract being confirmed.
Eltrona offers two mobile subscriptions:
Both Eltrona Mobile plans are contract-free.
Eltrona Mobile plans operate on the POST 5G network.
Activation fees are €15 VAT included per SIM card (for new SIM cards only).
Up to 5 additional mobile lines can be added per household. Each additional line is charged at €1.99/month VAT included (for the Mobile 2GB plan) or €19.99/month VAT included (for the Mobile 100GB plan).
The user is entitled to use mobile services with usage limits based on the plan specifications. To guarantee network availability and quality, plans are subject to a fair use policy. Find all our roaming and out-of-plan rates here.
Eltrona is not responsible for the costs of premium SMS services. You can unsubscribe from premium SMS services at https://stopsms.lu/.
Options can be added to your monthly (recurring) subscription when you sign up. Visit one of our stores or contact Customer Service to activate one-time options or upgrade your existing Eltrona Mobile plan.
It is possible to activate a landline in addition to the GiGA Internet subscription for a fee of €4 per month. This allows users to make and receive calls on their landline to and from mobile and landline numbers at the rates described in Eltrona’s price list. The offer also includes various options allowing users to have packages for national or international calls.
The user is entitled to unlimited landline-to-landline calls within Luxembourg (national). Unusual or excessive usage may be considered as such if monthly consumption exceeds 80 hours of calls. In the event of non-compliance by the user, the Operator may send a warning by any means (post, email, text message, etc.) asking the Customer to limit their consumption. If the Customer ignores this warning, the Operator reserves the right to suspend or limit the Customer’s access until the end of the current billing period.
This option allows calls to be made to landlines (excluding special numbers) in the following countries:
Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, French West Indies, Gibraltar, Greece, Guyana, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Netherlands, Poland, Portugal, Czech Republic, Réunion, Saint Pierre and Miquelon, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom.
This option includes a maximum of 120 minutes per month. Beyond that, you will be charged at the international call rate. Unused minutes cannot be carried over to the following month. Offer valid for personal use and for traffic originating from a single number.
This option allows you to call landlines (except special numbers) in Portugal. This option includes a maximum of 200 minutes per month. Beyond that, you will be charged at the international call rate. Unused minutes cannot be carried over to the following month. Offer valid for personal use and for traffic originating from a single number.
This offer allows you to call and receive calls on your landline to and from mobile and landline numbers at the rate described in Eltrona’s price list. Offer valid for personal use and for traffic originating from a single number.
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