GiGA BACK2WORK Get 3 months of Mobile 100 GB for free with your GiGA Internet connection.

Mobile by Eltrona Mobile by Eltrona

The best in mobile in Luxembourg, with no compromises

Enjoy unlimited data and calling on the country's best 5G network with no-contract plans.

  • No obligation
  • Post Network
Mobile 100 GB
29,99 €
29 ,99 € /month
-10 €/month off for life
  • Unlimited calls and texts
  • No obligation
  • 3 months free with GiGA Internet

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GiGA BACK2WORK Offer

Get 3 months’ free 100 GB mobile data with every new GiGA internet subscription.

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Enjoy Luxembourg's best 5G network

Speed of 5G

Up to 100 GB

data

Two mobile plans
tailored to your needs 

Enjoy the best of mobile without compromise.

Mobile 2 GB
5,99 €
5 ,99 € /month
-4 €/month off for life
  • 2 GB of data
  • 60 minutes / SMS
  • No obligation

Configure now

Configure your COMBO
I wish to be called back

Order now

Online
By phone
I wish to be called back
Mobile 100 GB
29,99 €
29 ,99 € /month
-10 €/month off for life
  • Unlimited calls and texts
  • No obligation
  • 3 months free with GiGA Internet

Configure now

Configure your COMBO
I wish to be called back

Order now

Online
By phone
I wish to be called back
See product terms and conditions

Why Eltrona ?

Why choose Eltrona for your mobile subscription?

We have created simple and flexible mobile offers on Luxembourg’s best network:

The quality of the Post network

The quality of the Post network

Enjoy the coverage and reliability of the Post network, recognized as the best mobile network in Luxembourg. Clear calls, stable connection, and optimal national and international coverage.

The speed of 5G

The speed of 5G

Browse, stream, and download at lightning speed with 5G technology. Stay connected anywhere, anytime, with ultra-fast speeds.

Offers tailored to your needs

Offers tailored to your needs

Only two offers: Mobile 2 GB for light use, Mobile 100 GB for heavy use. No need to choose from dozens of options—we’ve simplified it for you.

No obligation

No obligation

Like all our offers, our mobile plans are commitment-free. You are free to cancel at any time, with no hidden fees.

Unbeatable value for money

Unbeatable value for money

Starting at €1.99/month for a Combo plan, enjoy Luxembourg’s best network at a fair price. Premium quality, smart pricing.

Save money by combining

Save money by combining

By adding your mobile phone to your Internet and/or TV service, you can save up to €240/year with our Combo offers.

Quick and easy activation

Quick and easy activation

Order online, receive your SIM card, and activate your line in minutes. No complications, just a mobile phone that works.

Eltrona COMBO

Combine offers and save up to €10 a month for life on each additional mobile or TV service

The more you combine, the more you save.

Internet GiGA

Ultra-fast & unlimited

TV App

+100 HD streaming channels

Mobile 100 GB

5G network

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FAQ

Everything you need to know about the Eltrona
mobile phone

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Any questions? We’re here to help!

Mobile Help and Support

Let’s communicate by email

Fill in the form below and one of our advisers will get back to you as soon as possible.

Let’s discuss this over the telephone.

Please complete the form below with your request.

Our product terms and conditions

Eltrona services are intended for private use and must be used in accordance with the applicable General and Specific Terms and Conditions. All prices are inclusive of VAT.

For more information, please visit our website: eltrona.lu.

Prices and terms and conditions from 17 August 2026 to 30 September 2026 : Price List.

BACK2WORK offer (from 08.17.2026 to 09.30.2026): Please refer to the relevant fact sheets for full details of the terms and conditions of the current offer:

Internet

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Subscribe to the Internet offer

Internet GiGA Offer

The monthly plan of €39.99 includes internet access with speeds of up to 1 Gbit/s, as well as the rental of the Fritz!Box 6660 modem. This offer is contract-free.

Installation charges by a technician: a one-off Internet installation charge of €79 is invoiced to new Internet customers. This charge applies to all new installations, as well as in the event of a move or a change of account holder.

Unlimited download volume:

The user has the right to use the Internet services without restriction. However, they are required to use the services appropriately and responsibly (not excessively). Abnormal or excessive use may be defined as such if the monthly volume exceeds 10,000 GB.

In the event of non-compliance with these conditions by the user, we reserve the right to send a warning by any means (post, email, text message, etc.) asking the customer to limit their consumption. If the customer does not take this warning into account, we reserve the right to suspend or limit that customer’s access until the end of the current billing period.

Download and upload speeds:

Download and upload speeds are influenced by various factors, including your computer setup, internal cabling and the presence of a router. The speeds advertised are based on cable connections on the Eltrona network. When connecting via WiFi, the speeds obtained are likely to be lower.

Installation

We offer two options depending on whether you are a new or existing customer:

Installation by a technician (incurring a charge of €79): when installation requires a visit from a technician, we undertake to arrange an installation appointment within seven working days of your contract being confirmed.

OR

Do-it-yourself installation: if you choose this option, you install your Eltrona box yourself. In this case, your Eltrona box will be delivered to you in a shop or by post within one working day of your contract being confirmed.

TV

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Subscribe to the Internet + TV package

TV offers

  • TV+ offer: For €32.99/month (or €22.99/month with Combo), it includes the rental of a TV box providing access to more than 100 channels, as well as features such as recording (up to 100 hours), pause and replay.
  • TV App offer: For €29.99/month (or €19.99/month with Combo), it includes access to the Eltrona TV App, providing access to more than 100 channels. The Eltrona TV App is available on all screens (TV, computer, smartphone and tablet). It also provides features such as recording (up to 40 hours), pause and replay.

Eltrona TV offers are contract-free.

Service content:

The service offer is subject to change. The number, nature and channel of the programmes distributed may be modified by the operator at any time, depending on the choice of publishers or broadcasters and the agreements concluded with them. The Operator cannot be held liable for any changes to this offer or its content.

HD/4K:

Works with HD Ready, Full HD or 4K televisions with HDMI connectivity.

Packages:

The SKY Cinema, SKY Sport & SKY Fussball Bundesliga packages also require a subscription to SKY Entertainment. For SKY packages, the contract runs from the date of signature for the current month (pro rata) and the following 12 months (monthly billing).

Number of boxes TV+:

The customer can obtain a maximum of 4 Eltrona boxes per contract. If the customer has several televisions and wishes to have TV on each device, they will need one Eltrona box per television. Other solutions are also possible using alternative equipment such as Apple TV, Android box, etc.

The Eltrona TV app on all your screens:

The TV App service is available on all devices (TV, Android, iOS and PC). Watch TV simultaneously on 2 screens.

As regards televisions, the Eltrona TV app is compatible with Android TV models and Samsung TVs (Tizen OS 6.0 and later). For other models, it can be used via an Android TV box, a Chromecast or an Apple TV.

Channel availability:

If the customer has several Eltrona boxes and televisions at the same address, all the channels and features included in their package are available on all Eltrona boxes and televisions. The customer can also access this content via the TV App.

If the customer chooses one or more options (e.g. Premium), the channels are available on the Eltrona box.

VOD:

VODs are available in the original language (mainly English), German and French. Once rented, VODs are available for 48 hours (except for adult content, which is available for 6 hours).

Access:

The Eltrona box works on all Internet networks in Luxembourg.

The Eltrona TV app can be used in the following countries via Wi-Fi, 3G, 4G or 5G networks: Albania, Germany, Andorra, Austria, Belgium, Belarus, Bosnia and Herzegovina, Bulgaria, Cyprus (excluding the Turkish-controlled part and the UN buffer zone), Croatia, Denmark, Spain (including the Canary Islands), Estonia, Finland, France (including French Guiana, Guadeloupe, Réunion, Martinique, Mayotte and the French part of Saint Martin), Greece, Hungary, Ireland, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Moldova, Monaco, Montenegro, Norway, the Netherlands, Poland, Portugal (including Madeira and the Azores), the Czech Republic, Romania, the United Kingdom, San Marino, Serbia, Slovakia, Slovenia, Sweden, North Macedonia, Ukraine, the Vatican.

Installation

We offer two options depending on whether you are a new or existing customer:

Installation by a technician (incurring additional costs): when installation requires a visit from a technician, we undertake to arrange an installation appointment within six working days of your contract being confirmed.

OR

Do-it-yourself installation: if you choose this option, you install your Eltrona box yourself. In this case, your Eltrona box will be delivered to you in a shop or by post within one working day of your contract being confirmed.

Mobile

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Subscribe to the Internet + Mobile offer

Mobile Offer

Eltrona offers two mobile subscriptions:

  • A 2GB plan: 60 minutes of calls and SMS + 2GB (Luxembourg and Europe “Zone 1”)
  • A 100GB plan: 5500 minutes of calls and  SMS + 100GB (Luxembourg and Europe “Zone 1”)

Both Eltrona Mobile plans are contract-free.

Eltrona Mobile plans operate on the POST 5G network.

Activation fees are €15 VAT included per SIM card (for new SIM cards only).

Up to 5 additional mobile lines can be added per household. Each additional line is charged at €1.99/month VAT included (for the Mobile 2GB plan) or €19.99/month VAT included (for the Mobile 100GB plan).

The user is entitled to use mobile services with usage limits based on the plan specifications. To guarantee network availability and quality, plans are subject to a fair use policy. Find all our roaming and out-of-plan rates here.

Eltrona is not responsible for the costs of premium SMS services. You can unsubscribe from premium SMS services at https://stopsms.lu/.

 

Options available without commitment for mobile

  • 5GB of data in Europe (Luxembourg or Europe) for €9 (one-time or monthly billing depending on the subscription type)

Options can be added to your monthly (recurring) subscription when you sign up. Visit one of our stores or contact Customer Service to activate one-time options or upgrade your existing Eltrona Mobile plan.

Landline Telephony

It is possible to activate a landline in addition to the GiGA Internet subscription for a fee of €4 per month. This allows users to make and receive calls on their landline to and from mobile and landline numbers at the rates described in Eltrona’s price list. The offer also includes various options allowing users to have packages for national or international calls.

Unlimited calls to landlines in Luxembourg option (€5/month):

The user is entitled to unlimited landline-to-landline calls within Luxembourg (national). Unusual or excessive usage may be considered as such if monthly consumption exceeds 80 hours of calls. In the event of non-compliance by the user, the Operator may send a warning by any means (post, email, text message, etc.) asking the Customer to limit their consumption. If the Customer ignores this warning, the Operator reserves the right to suspend or limit the Customer’s access until the end of the current billing period.

Option for Europe (€5/month):

This option allows calls to be made to landlines (excluding special numbers) in the following countries:
Germany, Austria, Belgium, Bulgaria, Cyprus, Croatia, Denmark, Spain, Estonia, Finland, France, French West Indies, Gibraltar, Greece, Guyana, Hungary, Ireland, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Norway, Netherlands, Poland, Portugal, Czech Republic, Réunion, Saint Pierre and Miquelon, Slovakia, Slovenia, Sweden, Switzerland, United Kingdom.
This option includes a maximum of 120 minutes per month. Beyond that, you will be charged at the international call rate. Unused minutes cannot be carried over to the following month. Offer valid for personal use and for traffic originating from a single number.

Option for Portugal (€5/month):

This option allows you to call landlines (except special numbers) in Portugal. This option includes a maximum of 200 minutes per month. Beyond that, you will be charged at the international call rate. Unused minutes cannot be carried over to the following month. Offer valid for personal use and for traffic originating from a single number.

Pay for what you use

This offer allows you to call and receive calls on your landline to and from mobile and landline numbers at the rate described in Eltrona’s list of pay-as-you-go tariffs. Offer valid for personal use and for traffic originating from a single number.

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