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Internet

Is your Wi-Fi slow? 5 checks to do at home

min read / 9 September 2025

Is your Wi-Fi slow and everyone in the house complaining because Netflix is loading slowly, video calls are freezing and online games are lagging? Before picking up the phone to call technical support, there are a few simple checks you can do that will often help optimise your home Wi-Fi. From the placement of your router to the number of connected devices and the use of a Wi-Fi mesh system, small changes can make a big difference. Here are five steps to follow to restore a smooth, high-performance network.

1. Check the location of your router

A router tucked away behind a shelf or in a dark corner will not work miracles. Thick walls, metal and even mirrors can block the waves.

Best practices:

  • Place the router in the centre of the room.
  • Avoid placing it on the floor or in a closed cabinet.
  • Raise it up (for example, onto a shelf).

👉 On average, a poor location can reduce performance by 30 per cent (source: IEEE Communications Survey, 2023).

2. Analyse the number of connected devices

A typical family in Luxembourg uses between 10 and 15 connected devices (smartphones, TVs, computers, consoles, connected objects). Each device uses bandwidth.

A typical family in Luxembourg uses between 10 and 15 connected devices (smartphones, TVs, computers, consoles, connected objects). Each device uses bandwidth.

  • Disconnect unused appliances.
  • Limit large downloads during peak hours.
  • Enable parental controls to manage usage.

An Internet subscription tailored to your needs can also make a difference. At Eltrona, various packages allow you to adjust the speed and stability according to your usage.

3. Switch to Wi-Fi Mesh if your home is large

If your house or flat is larger than 100 m², a single router may not be sufficient. Wi-Fi Mesh allows you to create a seamless network using several interconnected access points.

Advantages of Wi-Fi Mesh:

  • Uniform coverage in all rooms.
  • Fewer dead zones (remote rooms, attic, garage).
  • Automatic switching to the most efficient access point.

According to an IDC study (2024), 42% of European households equipped with Wi-Fi Mesh see an immediate improvement in performance.

4. Check the quality of your Internet connection

Slow Wi-Fi is not always caused by the internal network: the source may be the connection itself. With coaxial fibre, Eltrona offers stable and consistent speeds, ideal for households with multiple devices.

How to test your connection:

  • Use a speed test (such as nPerf or Speedtest).
  • Compare the results with the speed of your subscription.
  • If the discrepancy is significant, restart the modem before contacting support.

5. Update your equipment

An outdated router may limit performance. The current Wi-Fi 6 standard handles congestion better and offers higher speeds.

Technical checklist:

  • Check the date of purchase of your box/router.
  • Enable automatic software updates.
  • Consider replacing your equipment every 4–5 years.

Before calling support, there are a few simple steps you can take to improve your connection. By optimising the placement of your router, managing the number of devices, investing in a Wi-Fi mesh system or choosing coaxial fibre, you can enjoy greater comfort and stability.

👉 Discover our fibre optic offers designed for households with multiple devices and enjoy smooth internet at home.

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