Invoices
What is the cost of reactivating a service?
After a service interruption due to non-payment or late payment, you may wish to reactivate a service. In this case, you are probably wondering how much it costs to reactivate a service. We would like to explain in detail all the conditions and steps you need to follow to easily restore your services. We want this process to be as simple and transparent as possible!
At the end of our reminder procedure for non-payment, we will suspend your services. For more information on our procedures for late payments, please visit our FAQ page dedicated to this topic.
In order to reactivate your services, we require full payment of any outstanding amounts and confirmation of payment, which means that it must be visible in our account before any reactivation can take place. Once these conditions have been met, we will reactivate your services at no additional cost.
GiGA tips
To avoid service interruptions, we strongly recommend the direct debit option. It is the safest way to avoid such situations. To find out more about the different payment methods available to you and all our advice, click here!
If you still have questions about the cost of reactivating a service after a disconnection, please contact our customer service department. We are here to offer you all the help you need to clarify your questions and guide you through the reactivation process.
