Moving
Moving my belongings during my relocation
Moving your equipment during your relocation is essential to ensuring a smooth transition to your new home. Imagine being able to reconnect on the very first day in your new home. With Eltrona, it’s possible! We want to make your move as easy as possible.
When you move house, you can move your TV+ equipment yourself, which usually does not cause any complications. If you need help or advice, you can of course contact our customer service team. We can help you remotely and our team will be happy to assist you in the best way possible. We can also send a technician to help you install everything. Please note that additional charges may apply. Our customer service team can also provide you with more information on this.
If you have an Internet contract with Eltrona, one of our technicians will be sent to your home. They will install your connection and check that it is working. We therefore invite you to consult our FAQ page, which explains how to transfer your Internet connection to your new address.
If you still have questions about moving your equipment during a relocation, please contact our customer service department.