Switching providers made easy with Eltrona: internet, TV and phone packages in Luxembourg

Why change operator?

Warning signs from your current operator

When your current provider shows these signs, it’s time to switch:

• You are still on a long-term contract (24 months or more) and cannot terminate it without incurring charges.
• The price increases after a few months of promotion, or the “basic” subscription becomes less clear.
• Internet speed is no longer sufficient (4K streaming or remote working?).
• The television or telephone service lacks modern features (multi-screen application, replay, etc.).
• Customer support is unresponsive, and hidden fees appear.

The advantages in Luxembourg today

For Luxembourg households and bargain hunters, the advantages to consider are:

In Luxembourg, internet offers vary greatly depending on the provider. Rates advertised at around €50/month are often temporary promotional prices (3 to 6 months).

Once the introductory period is over, the average monthly rate generally exceeds £60 to £70 for a 1 Gbit/s fibre subscription with the main market players.

That’s why choosing a provider with no commitment and transparent rates allows you to keep control of your budget while avoiding unpleasant surprises. And by planning the change at the end of your current contract, you avoid early termination fees.

Why choose Eltrona for your internet, TV and telephone package in Luxembourg?

Eltrona’s strengths (no obligation, fixed prices, quick installation)

• Eltrona covers approximately 85% of Luxembourg households with its own fibre-optic cable network.
• The offers are non-binding, allowing you to leave at any time without incurring any costs.
• Fixed prices guaranteed for 24 months, no hidden increases after a few months.
• Installation guaranteed within 6 working days after signing.
• Modem and TV box included in the package, transparent pricing.

Concrete examples of offers & benefits

• GiGA Internet offer: up to 1 Gbit/s, no commitment, with quick installation.
• TV+ option: +100 HD channels + multi-screen application, no commitment.
• Mobile subscription: 55 GB of data + minutes/SMS, POST Luxembourg network quality, no commitment.
• Testimonial: Voted the fastest internet in Luxembourg by nPerf in 2025.

How to easily switch operators with Eltrona

Step 1: Check your current commitment

Before taking any action:

• Consult your contract with your current operator to find out the end date of your commitment.
• If you are still under contract, wait until the end of the term to avoid early termination fees.
• Once the commitment period has ended, you are free to switch without penalty.

Step 2: Subscription with Eltrona & signing of the contract

• Visit the Eltrona website to subscribe online or by telephone.
• Choose the “Luxembourg internet, TV and telephone package” that suits your needs (family, remote working, streaming).
• Please enter your contact details and connection address.
• After validation, you sign the contract (possibly via electronic signature) and set the installation date.

Step 3: Technician appointment and activation in less than 7 days

• An Eltrona technician will schedule an appointment for installation within six working days.
• The modem and/or TV box are delivered or installed on site.
• Once everything is installed, you are connected: internet, TV+, landline (or mobile if optional).
• You cancel your old subscription (or request number portability) without any interruption in service.

Tips for staying flexible and avoiding unpleasant surprises

Avoid fees at the end of your contract

• Do not cancel before the end of your current contract: you may incur early termination fees.
• With Eltrona, there is no commitment, giving you complete freedom from the moment you subscribe.
• Keep a record of the end date of your contract with your former operator so that you can plan the change at the right time.

Anticipate termination and portability well in advance

• If you wish to keep your landline or mobile number, request number portability when you sign up for your new subscription.
• Check your previous operator’s cancellation deadlines to avoid any overlap or double billing.
• Ensure that your new package covers all your needs (internet, television, telephone) to maximise your savings.

Conclusion

Changing providers for an internet, TV and telephone package in Luxembourg can be simple, economical and quick, provided you plan carefully: wait until the end of your current contract, select a transparent and flexible provider, and choose a package that suits your needs. With Eltrona, you benefit from a no-commitment offer, fixed prices, quick installation and a high-performance network. Don’t let your old contract tie you down: switch to Eltrona and enjoy the full benefits.

👉 Act now: visit the GiGA Internet Offer page and start your switch in just a few clicks.

Frequently Asked Questions