Internet

Internet move in Luxembourg: Eltrona box in 72h

min read / 1 October 2025

Moving house is already a race against time. Between packing boxes, dealing with paperwork and getting organised, getting internet access is often the last thing on your mind. However, teleworking, streaming and gaming can't always wait. The good news is that with Eltrona, you can have your internet moved in Luxembourg in just 72 hours. Find out how to install your Eltrona box stress-free and enjoy fast, reliable service from the moment you move into your new home.

Why is fast internet access crucial when moving house?

  • Remote working: connectivity is essential to remain operational from day one.
  • Connected family: managing children, online homework and entertainment without interruption.
  • Gamers & streaming: avoid the frustration of waiting several days to get back to your normal routine.

According to the European Digital Observatory (2024), over 86% of households consider the internet to be a logistical priority when moving house.

How does moving your internet connection with Eltrona work?

1. Express care

Upon receiving your request, Eltrona will schedule the installation within 72 working hours, with confirmation of the time slot.

👉 Consult the Eltrona moving FAQ for detailed conditions.

2. Installing your Eltrona box with ease

  • The technician installs the box.
  • Complete test of your line.
  • Setting up your devices (Wi-Fi, television, landline telephone).

3. Responsive customer service

A dedicated adviser monitors your case and remains available in case of unforeseen circumstances.

The exclusive benefits of Eltrona

  • Guaranteed speed: Internet up and running within 72 hours.
  • Simplicity: no need for multiple steps.
  • Reliability: stable, high-performance ultra-high-speed fibre connection (voted the fastest internet in Luxembourg by nPerf)
  • Flexibility: subscription transfer possible at no extra cost.

💡 Tip: take this opportunity to upgrade your Internet subscription and enjoy the fastest fibre broadband on the Luxembourg market (nPerf study).

Practical steps for a successful Internet move

Before the move

  • Please notify Eltrona at least 10 days before the change date.
  • Check whether your new home is eligible for fibre broadband.

During installation

  • Ensure that the technician has access to the wall socket.
  • Prepare your Wi-Fi credentials for your devices.

After installation

Comparison: traditional Internet relocation vs. Eltrona

CriterionConventional operatorEltrona
Commissioning time1 to 2 weeks72 hours maximum
Personalised follow-upNot guaranteedYes
Installation box includedSometimes optionalAlways included
Subscription flexibilityLimitedStrong

FAQ – Moving House in Luxembourg

1. Combien de temps faut-il pour installer une box Eltrona ?

Eltrona garantit une mise en service en 72 heures ouvrées maximum après confirmation du rendez-vous.

2. Dois-je résilier mon abonnement en cas de déménagement ?

Non, il suffit de demander un transfert de ligne via le service client Eltrona.

3. Puis-je conserver mon numéro de téléphone fixe ?

Oui, Eltrona propose la portabilité de votre numéro fixe, sans frais supplémentaires.

4. Que faire si mon logement n’est pas éligible à la fibre ?

Eltrona propose des solutions alternatives (câble, Internet via réseau coaxial) adaptées à votre situation.

Conclusion

With Eltrona, moving house in Luxembourg no longer means hassle. In just 72 hours, your box is installed and your services are up and running. No more waiting several weeks to get back to your digital routine.

👉 Moving soon? Don’t wait: contact Eltrona today to plan your quick installation.

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