- Internet
How Eltrona protects your home cybersecurity and fiber connection in Luxembourg
In this era of remote working, children online, connected devices in every room and a growing dependence on the internet, ...
Moving house is already a race against time. Between packing boxes, dealing with paperwork and getting organised, getting internet access is often the last thing on your mind. However, teleworking, streaming and gaming can't always wait. The good news is that with Eltrona, you can have your internet moved in Luxembourg in just 72 hours. Find out how to install your Eltrona box stress-free and enjoy fast, reliable service from the moment you move into your new home.
Why is fast internet access crucial when moving house?
- Remote working: connectivity is essential to remain operational from day one.
- Connected family: managing children, online homework and entertainment without interruption.
- Gamers & streaming: avoid the frustration of waiting several days to get back to your normal routine.
According to the European Digital Observatory (2024), over 86% of households consider the internet to be a logistical priority when moving house.
How does moving your internet connection with Eltrona work?
1. Express care
Upon receiving your request, Eltrona will schedule the installation within 72 working hours, with confirmation of the time slot.
👉 Consult the Eltrona moving FAQ for detailed conditions.
2. Installing your Eltrona box with ease
- The technician installs the box.
- Complete test of your line.
- Setting up your devices (Wi-Fi, television, landline telephone).
3. Responsive customer service
A dedicated adviser monitors your case and remains available in case of unforeseen circumstances.
The exclusive benefits of Eltrona
- Guaranteed speed: Internet up and running within 72 hours.
- Simplicity: no need for multiple steps.
- Reliability: stable, high-performance ultra-high-speed fibre connection (voted the fastest internet in Luxembourg by nPerf)
- Flexibility: subscription transfer possible at no extra cost.
💡 Tip: take this opportunity to upgrade your Internet subscription and enjoy the fastest fibre broadband on the Luxembourg market (nPerf study).
Practical steps for a successful Internet move
Before the move
- Please notify Eltrona at least 10 days before the change date.
- Check whether your new home is eligible for fibre broadband.
During installation
- Ensure that the technician has access to the wall socket.
- Prepare your Wi-Fi credentials for your devices.
After installation
- Test your internet connection speed
- Set up parental controls if necessary.
- Activate your TV and telephone services. Are you considering switching your TV, mobile and internet subscriptions to the same operator? Discover our three reasons to bundle everything together.
Comparison: traditional Internet relocation vs. Eltrona
| Criterion | Conventional operator | Eltrona |
| Commissioning time | 1 to 2 weeks | 72 hours maximum |
| Personalised follow-up | Not guaranteed | Yes |
| Installation box included | Sometimes optional | Always included |
| Subscription flexibility | Limited | Strong |
FAQ – Moving House in Luxembourg
1. Combien de temps faut-il pour installer une box Eltrona ?
Eltrona garantit une mise en service en 72 heures ouvrées maximum après confirmation du rendez-vous.
2. Dois-je résilier mon abonnement en cas de déménagement ?
Non, il suffit de demander un transfert de ligne via le service client Eltrona.
3. Puis-je conserver mon numéro de téléphone fixe ?
Oui, Eltrona propose la portabilité de votre numéro fixe, sans frais supplémentaires.
4. Que faire si mon logement n’est pas éligible à la fibre ?
Eltrona propose des solutions alternatives (câble, Internet via réseau coaxial) adaptées à votre situation.
Conclusion
With Eltrona, moving house in Luxembourg no longer means hassle. In just 72 hours, your box is installed and your services are up and running. No more waiting several weeks to get back to your digital routine.
👉 Moving soon? Don’t wait: contact Eltrona today to plan your quick installation.
