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Internet

How Eltrona protects your home cybersecurity and fiber connection in Luxembourg

min read / 1 November 2025

In this era of remote working, children online, connected devices in every room and a growing dependence on the internet, home cybersecurity is no longer an option: it has become a necessity. In Luxembourg, with ever-expanding fibre coverage, families deserve to enjoy a fast and secure connection. This is where Eltrona comes in: beyond offering fibre services, it is also committed to protecting your data, your equipment and your peace of mind. In this article, we explain in concrete terms how Eltrona secures your internet access and why this approach makes a difference for parents.

Why is home cybersecurity becoming essential?

An increase in cyberattacks at home

Connected homes are becoming increasingly common, and with them come risks: home automation devices, consoles, computers, smartphones… everything is susceptible to exploitation. A 2022 study found that the main dangers in smart homes are data privacy breaches, false authentication, and unauthorised access to systems. (arxiv.org)

In Luxembourg, the national ecosystem recognises cybersecurity as a strategic issue, with an estimated internet resilience score of 71% (according to the Internet Society) and a strong commitment to protecting infrastructure.

For a family, this means: a child who surfs the web without fear, a shared connection without fear of intrusion, and protected personal data.

What is meant by domestic cybersecurity?

Home cybersecurity encompasses:

  • protection of the home internet network (modem, Wi-Fi, router)
  • securing connected equipment
  • the confidentiality of each family member’s data
  • Defence against phishing, ransomware, camera hacks, or connected speaker hacks A healthy digital landscape for the family requires a proactive approach.

Luxembourg fibre and Eltrona infrastructure

Solid fibre coverage in the Grand Duchy

Eltrona offers fibre speeds of up to 1 Gbit/s and claims to cover up to 85% of Luxembourg. This speed is essential, but without security, performance remains fragile.

Why a home network is an asset

The fact that Eltrona has its own network (converted coaxial network, direct fibre) improves the reliability and control of the equipment. For the family, this means fewer breakdowns, fewer entry points for hackers, and rapid intervention if necessary.

Security from the ground up: modem, box and Wi-Fi

Eltrona includes the modem in the offer and guarantees quick installation (less than 6 days).

But above all, the equipment is configured with security standards (modified admin access, protected Wi-Fi, automatic updates), which reduces vulnerabilities for families.

Three pillars of differentiation Family safety with Eltrona

Data privacy

In Luxembourg, the national cybersecurity strategy emphasises that protecting information systems is a cornerstone of trust. Eltrona is committed to this approach: customer data is processed by a local infrastructure, with a clear commitment to privacy. For families: your bills, internet usage and TV options are not used for any other purposes.

Active security for connected equipment and objects

Connected objects increase the attack surface at home. An article reminds us that “connecting home automation devices allows malicious actors to gain physical control of the home or access sensitive data.”

Eltrona addresses this challenge by ensuring that:

  • the network is segmented (family internet vs. IoT)
  • the modem box is updated automatically
  • Assistance is available to set up guest Wi-Fi and block unauthorised access.

Support, local assistance and visibility for parents

One of Eltrona’s strengths is its local support: a qualified team, quick installation, and accessible customer service.

For a family, this means: no technical jargon, just straightforward help!

Practical tips to strengthen your home cybersecurity

Configure your box correctly

  • Change the default admin password immediately after installation.
  • Enable: WPA3 or at least WPA2 for Wi-Fi.
  • Create a guest network for visitors or connected devices.

Protect your children’s devices

  • Activate parental controls and limit screen time to certain hours.
  • Teach them how to spot phishing attempts (e.g., fake messages from ‘Netflix’ or ‘the bank’).

Secure connected objects

  • Limit the number of unnecessary connected objects.
  • Regularly update firmware and applications.
  • Check that the webcam or microphone on the device can be disabled.

Back up and encrypt your data

  • Use a cloud backup service or an external drive.
  • Enable encryption on your computer/tablet.

Be mindful of everyday habits

  • Be wary of suspicious emails.
  • Do not use public Wi-Fi for sensitive operations.
  • Ensure that system updates are automatic.

These best practices, combined with Eltrona’s infrastructure and service, provide your family with a secure digital environment.

In summary…

For families in Luxembourg, internet security is not just about speed or price: it’s about peace of mind, privacy and protecting children. By combining high-quality fibre coverage, expert equipment, secure practices and local support, Eltrona has established itself as a trusted provider of domestic cybersecurity and fibre services in Luxembourg.

Act today: choose a secure fibre package, set up your box, and teach your family good habits. To find out more about the package, visit Eltrona Internet GiGA Fibre Luxembourg.

Frequently Asked Questions

Qu’est-ce que la cybersécurité domestique et pourquoi c’est utile ?

La cybersécurité domestique désigne l’ensemble des mesures techniques et organisationnelles pour protéger votre réseau, vos équipements et vos données à la maison. Elle est utile pour éviter intrusion, vol de données, piratage d’objets connectés, et garantir un usage serein par toute la famille.

La fibre Luxembourg d’Eltrona est-elle plus « sûre » qu’une connexion classique ?

Oui : avec une infrastructure fibre/FTTH bien maîtrisée, un matériel fourni par Eltrona et un réseau que l’opérateur contrôle, le risque d’attaque est réduit. De plus, le modem et le wifi sont configurés avec des standards de sécurité dès l’installation.

Mes enfants jouent en ligne : quels risques et comment les prévenir ?

Les enfants exposent la maison à des menaces : téléchargement de fichiers non sûrs, partage de mots de passe, objets connectés mal configurés. Vous pouvez : paramétrer le contrôle parental, limiter les horaires d’accès wifi, utiliser un réseau invité, et sensibiliser vos enfants aux tentatives de phishing.

Comment Eltrona garantit-il la confidentialité de mes données ?

Eltrona opère ses infrastructures au Luxembourg, respecte la législation locale (ex. : la stratégie nationale de cybersécurité luxembourgeoise) et met en œuvre des politiques de traitement des données clients transparentes. Le fait d’être un opérateur local améliore aussi la réactivité et la responsabilité.

Que faire si je suspecte une intrusion ou un problème de sécurité ?

Contactez immédiatement le service client Eltrona, déconnectez les équipements suspects du réseau, changez les mots de passe wifi et admin de la box, et exécutez une mise à jour complète de tous les objets connectés. En parallèle, limitez l’accès internet pour un moment jusqu’à résolution.

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