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Contrat

Prepare your
contract online

Ready to choose your service or bundle? Fill out the form below so our Client Services team can finalize your contract as quickly as possible and schedule a technician visit if you need installation.

"*" indicates required fields

Step 1 of 13 - Choice of service

Which service(s) do you need?

Choix du service :*

MOBILE

INTERNET

TV+

ONE (INTERNET & MOBILE)

DUO+ (INTERNET & TV+)

TRIO+ (INTERNET & TV+ & FIXE)

Hidden

What speed do you need?*

Internet S

Internet M

Internet L

GIGA Internet

Choose the DUO+ offer that suits you:*

DUO+

DUO+ ZEN

DUO+ MAX

Choose the TRIO+ offer that suits you:*

TRIO+

TRIO+ ZEN

TRIO+ MAX

Choose the TV+ offer that suits you:*

TV+

TV+ ZEN

TV+ MAX

Hidden

What speed do you need?*

DUO NET M + TEL

DUO NET L + TEL

DUO GIGA NET + TEL

Connected wherever you are*

ONE

What speed do you need?

The cheapest high-speed Internet in Luxembourg

Until 30 June 2023, 1 Gbit/s internet is available for just €1/day for 1 year.

I go for it

What speed do you need?*

Internet S

Internet M

Internet L

Would you like to add a mobile offer?

Would you like to add a mobile offer?*

Yes

Choose the Mobile offer that suits you:

Choose the MOBILE offer that suits you:*

MOBILE M

MOBILE L

MOBILE XL

BASIC

ENJOY OUR DUO+ OFFER

Add TV+ to your superfast Internet subscription and enjoy the best of TV for free for 6 months.

ENJOY OUR DUO+ OFFER

Add ultra-fast Internet to your TV+ subscription and enjoy the best of TV for free for 6 months.

The best of TV for free for 6 months?

Until 29 April 2023, choose the DUO+ offer and enjoy ultra-fast Internet and the best of TV while saving up to €180

I go for it

Add Internet to your TV+ subscription with our DUO+ package

Take advantage of Eltrona's fiber to watch TV+ at a lower price

DUO+

Speed 200 Mbit/s

WiFi 6

Simultaneously up to
2 devices

Recording up to 40h

from
59€ /month

Select

DUO+ ZEN

Speed 500 Mbit/s

WiFi 6

Simultaneously up to
3 devices

Recording up to 200h

from
70 €/month

Select

DUO+ MAX

Speed 1 Gbit/s

WiFi 6

Simultaneously up to
4 devices

Recording up to 400h

from
87€ /month

Select

Hidden

Upsell selected

True

False

Internet Options

Do you already have an Eltrona modem?*

Yes

MAC address

MTA

Serial Number

Which modem would you like to subscribe to?*

If you do not already have a modem, it is required to rent to a FRITZ!Box.

FRITZ!BOX 6660 at € 6.00/month

FRITZ!BOX 6690 at €8.50/month

I want to add a webmail to my subscription for 2€/month*

Yes

I want to configure a fixed IP address to my Internet subscription for 30€/month*

Yes

I want to set up a public and dynamic IPV4 address on my Internet subscription for 2€/month*

Yes

TV Options

Choose between our bundles

Choose our Premium Bouquets

Luso Cabo

AB Sat

Imagin X

Be tv

VOOsport

Premium Français

Bouquet Sky entertainment

Choose our Premium Bouquets - sky entertainment

Sky Entertainment

Options Sky Entertainment

Options Sky Entertainement

Sky Cinema

Sky Sport

Sky Fussball - Bundesliga

Required Materials

Would you like to subscribe to more than one "Eltrona box HD/4k"?*

Rate: 5€/month per additional box Requires at least 1 box.

Yes

Quantity

Would you like to add 200 hours of recording time to your subscription for 9€/month?*

Yes

I currently subscribe to Eltrona linear TV*

Yes

Your customer number*

TV+ Installation

I would like to call a technician to carry out my installation*

Yes

I would like to install my box myself (DIY)*

Yes

I confirm that I currently have an Internet connection to the installation address.*

I confirm that I currently have an Internet connection to the installation address.

Mobile Options

I would like to add 5GB of data to my plan for 9€/month:*

Valid in Luxembourg and in Europe (zone 1)

Yes

I would like to add 1GB of data to my plan for 5€/month:*

Valid in Luxembourg and in Europe (zone 1)

Yes

I would like to add 30 minutes of calling time to my plan for 5€/month:*

Valid in Luxembourg and in Europe (zone 1)

Yes

I would like to add a pack of 30 SMS to my plan for 5€/month:*

Valid in Luxembourg and in Europe (zone 1)

Yes

Landline telephone options

All our Internet contracts now include a landline. You only pay for what you use.

I want to add 120 minutes of calling to my subscription for 5€/month.*

(landline to landline from Luxembourg to the EU).

Yes

I want to subscribe to the Luso Phone for 5€/month*

(200 minutes of calling landline to landline to Portugal)

Yes

I want to add a second landline to my subscription for 3€/month*

Yes

I want to add unlimited minutes for 9€/month*

(landline to landline in Luxembourg)

Yes

Your Contact Details

Title

First name*

Name*

Date of birth*

DD slash MM slash YYYY

City of birth*

Country of birth*

Phone number*

Email*

Preferred language of contact*

Invoicing And Payment

Billing address*

Street Name And Number Floor/Apartment City/Town Code Postal

Payment Preference*

Invoice/Receipt Preference*

Mobile subscription

By checking this box, I agree to use domiciliation to make payments for my mobile subscription and to receive invoices by email.

Receiving your SIM Card

I would like to receive my SIM card:*

At home

In shop

We will use the billing address to send you your SIM card by post.

Installation Information

Installation Address*

L'adresse d'installation est identique à mon adresse de facturation.

Street Name And Number Floor/Apartment City/Town Code Postal

Type of building*

Desired Date of Activation (internet)*

DD slash MM slash YYYY

We cannot guarantee this date but we will do our best to respect your request.

I am a new Eltrona customer?*

Yes

Current provider*

I already have an internet subscription

Yes

Porting Your Existing Landline Phone Number

If you want to keep your existing landline phone number, please check the box, and fill out the information below

Do you want to keep your existing landline number?*

Yes

Family Name of the Ordering Party*

First Name of the Client*

Account Holder (If Different)

Account Number Of Current Provider*

Telephone Number*

Client Number*

Connection Number*

Your landline details

Type of landline connection*

Own Switchboard*

Alarm*

Fax*

Phone number for porting*

Phone book

By default, your landline number will not appear in the phone book.

I wish for my phone number to be listed in the phone book.*

Yes

Porting Your Existing Mobile Phone Number

If you want to keep your existing phone number, please check the box, and fill out the information below.

Do you want to keep your existing mobile phone number?*

Yes

Family Name of the Ordering Party*

First Name of the Client*

Account Holder (If Different)

Client Number*

SIM card number of the current operator*

Current operator*

Phone number for porting*

Phone book

By default, your mobile phone number will not appear in the phonebook.

I want my mobile phone number to appear in the phone book:*

Yes

SEPA Mandate

For your convenience, please enter your banking information which will appear in the SEPA Mandate of your contract.

Family Name of the Ordering Party*

First Name of the Client*

IBAN Number*

BIC Code of Bank*

Payer's address*

Identique à l'adresse de facturation

Street Name And Number Floor/Apartment City/Town Code Postal

Accepting the General Terms and Conditions

The only thing left to do is to consult and accept the general and specific conditions of our services to validate your order

General Conditions*

I declare that I have read the General Conditions

See our General Conditions

Specific conditions for Internet services*

I declare that I have read the Specific Conditions for Internet Services

See our Specific Conditions for Internet Services

Specific Conditions for Data and Network Connections*

I declare that I have read the Specific Conditions for Data and Network Connections

See our Specific Conditions for Data and Network Connections

Specific Conditions for Mobile Phone Services*

I declare that I have read the Specific Conditions for Landline Telephone Services

See our Special Conditions for Mobile Telephony Services

Specific Conditions for Landline Telephone Services*

Je déclare avoir consulté les Conditions Particulières des Services de Téléphonie Fixe

See our Specific Conditions for Landline Telephone Services

Specific Conditions for Television Services (IPTV)*

I declare that I have read the Specific Conditions for Television Services (IPTV)

See our Specific Conditions for Television Services (IPTV)

Utilization of Personal Data*

I accept that my personal data will be used in conformance with the Privacy Policy published by Eltrona Interdiffusion S.A.

See our Privacy Policy.

Hidden

Date de soumission

Phone

This field is for validation purposes and should be left unchanged.

Channels available in Nom du pack des chaines

Summary of your contract

Subscription 55 €/month

DUO+ ZEN

55 €/month
for 3 months then 0 €/month

Data 10 GB

Call minutes 200

SMS 200

Speed 200 Mbit/s

Simultaneous TV 2 devices

Recording 40h

Landline activated offered

MOBILE L

0 €/month

Data 10 GB

Call minutes 200

SMS 200

TV Options 0 €/month

TV packages 0 €/month

Luso Cabo 10 €/month

Ab Sat 20 €/month

Imagin X 10 €/month

Be tv 24,99 €/month

VOOsport 14,99 €/month

Premium Français 20 €/month

Sky Entertainment 12,50 €/month

Sky cinema 10 €/month

Sky Sport 5 €/month

Sky Fussball - Bundesliga 12,50 €/month

+ 200h of recording 9 €/month

Mobiles options 0 €/month

+ 5 Gbit 9 €/month

+ 1 Gbit 5 €/month

+ 30 minute call 5 €/month

+ 30 SMS 5 €/month

Internet options 0 €/month

Webmail 2 €/month

Fixed IP 30 €/month

IPV4 2 €/month

Fixed options 0 €/month

+ 120 calls minutes 5 €/month

+ Luso Phone 5 €/month

+ Second line 3 €/month

+ Unlimited calls
landline to landline in LU 9 €/month

Equipment 0 €/month

FRITZ!BOX 6660 6 €/month

FRITZ!BOX 6690 8,50 €/month

Installation 0 €

Installation fees 109 €

Technician intervention 109 €

Self installation 39 €

Payment 2,50 €/month

With direct debit Offered

Without direct debit 2,50 €

Billing Offered

Email Offered

Post 2,50 €

SIM card 0 €

SIM card order 15 €

One time cost
per order

0 €
instead of 0 €

Monthly cost

0 €
for 3 months then 0 €

Want to continue creating your contract later?

Save the progress of your contract and resume when you have more time

Save my progress

NEED HELP?

Need help finalizing your order?

Contact our sales department

499 466 888

Need help finalizing your order?

Ask to be called back by our sales department as soon as they return.

First & last name(Required)

Your phone number(Required)

Name

This field is for validation purposes and should be left unchanged.

View summary
contract summary Help

Prepare your contract online

Which service(s) do you need?

What speed do you need?

Would you like to add a mobile offer?

Choose the Mobile offer that suits you:

ENJOY OUR DUO+ OFFER

ENJOY OUR DUO+ OFFER

Add Internet to your TV+ subscription with our DUO+ package

Take advantage of Eltrona's fiber to watch TV+ at a lower price

Internet Options

TV Options

Bouquet Sky entertainment

Options Sky Entertainment

Required Materials

TV+ Installation

Mobile Options

Landline telephone options

Your Contact Details

Invoicing And Payment

Receiving your SIM Card

Installation Information

Porting Your Existing Landline Phone Number

Your landline details

Phone book

Porting Your Existing Mobile Phone Number

Phone book

SEPA Mandate

Accepting the General Terms and Conditions

Prepare your
contract online