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TV+

A new TV experience, just as you've always dreamed

TV+ Plus

24

/month

  • 2 devices simultaneously

  • 40 hours of recording

TV+ ZEN

30

/month

  • 3 devices simultaneously

  • 200 hours of recording

TV+ MAX

35

/month

  • 4 devices simultaneously

  • 400 hours of recording

App Eltrona TV+

Extend the TV+ experience to all your screens in Luxembourg and abroad

Extend the TV+ experience to all your screens in Luxembourg and abroad.

Find your favourite channels, replay, pause and record functions and all your recordings on your smartphones or tablets. Transfer your favourite programme from your smartphone to any smartTV in 1 click.

TV+ PACKAGES

Emotional evenings with our thematic packages

Sky Entertainment

12,50

12-month commitment

Discover a captivating variety of family entertainment thanks to our range of over 25 German channels. Captivating films, fascinating documentaries, thrilling TV series and much more, for unique moments of relaxation. All content is available in German and in the original version, offering an immersive experience for everyone.

Featured

Channels available

450

SKY ONE HD

451

SKY REPLAY HD

452

SKY KRIMI HD

453

SKY ATLANTIC HD

455

SKY CRIME HD

456

SKY DOCUMENTAIRES HD

457

SKY NATURE HD

458

SYFY HD

459

13TH STREET HD

460

UNIVERSAL HD

462

WARNER TV SERIES HD

463

WARNER TV COMEDY HD

464

HEIMATKANAL

465

ROMANCE TV

469

HISTORY

470

DISCOVERY HD

471

CRIME + INVESTIGATION

472

MOTORVISION TV

473

BEATE-UHSE. TV HD

474

CARTOONITO

476

NICKTOONS

477

CARTOONS NETWORK

478

JUKEBOX

480

AUTO MOTOR SPORT CH.

481

SKY SHOWCASE HD

530

SKY SPORT NEWS HD

Sky Cinema

10

In addition to Sky Entertainment

Turn your home into a cinema with Sky Cinema. Enjoy a selection of exclusive films just after their theatrical release, as well as a wide variety to suit all tastes, and all without commercial interruption. Immerse yourself in an unrivalled cinematic experience from the comfort of your own home. The content is available in German and in the original version for an intense experience for everyone.

Channels available

500

SKY CINEMA PREMIERE HD

502

SKY CINEMA CLASSICS

504

SKY CINEMA ACTION HD

505

SKY CINEMA FAMILY

506

SKY CINEMA HIGHLIGHTS HD

507

WARNER TV FILM HD

Sky Sport

5

In addition to Sky Entertainment

Enhance your Sky Entertainment subscription by adding the Sky Sport package. Enjoy the widest selection of live sports on German television and never miss a moment of international football, motor sport, basketball, golf, tennis and many other exciting disciplines.

Channels available

531

SKY SPORT F1 HD

532

SKY SPORT HD 1

533

SKY SPORT HD 2

534

SKY SPORT HD 3

535

SKY SPORT HD 4

536

SKY SPORT HD 5

537

SKY SPORT TOP EVENT HD

538

SKY SPORT TENNIS HD

540

SKY SPORT GOLF HD

541

SKY SPORT MIX HD

542

SKY SPORT PREMIER LEAGUE HD

Sky Fussball Bundesliga

12,50

12-month commitment

Don’t miss any Bundesliga action with the Sky Bundesliga package! Follow all the Saturday Bundesliga matches live and exclusively, as well as the matches in the 2nd Bundesliga! And don’t miss out on any of the action with live coverage of the Supercup.

Channels available

550

SKY BUNDESLIGA HD

551

SKY BUNDESLIGA 1 HD

552

SKY BUNDESLIGA 2 HD

553

SKY BUNDESLIGA 3 HD

554

SKY BUNDESLIGA 4 HD

555

SKY BUNDESLIGA 5 HD

556

SKY BUNDESLIGA 6 HD

Be TV

24,99

One-month commitment

Explore a new era of cinema and series with Be tv, a revolution for entertainment fans. Treat yourself every day to a dose of the very latest content, quality films, prestigious series broadcast simultaneously with the USA and captivating documentaries. Rediscover the cinematic adventure with Be tv.

Channels available

300

BE 1HD

301

BE 1+1H

302

BE CINE HD

303

BE SERIES HD

VOOSport

14,99

One-month commitment

Enjoy an intense sporting experience thanks to our 5 channels dedicated to sports fans. Experience the Premier League and follow live coverage of major international events in football, golf, basketball, American sports and much more. You won’t miss a moment of the excitement of the major competitions!

Channels available

320

ELEVEN SPORT 1 HD

321

ELEVEN SPORT 2 HD

322

VOOSPORT WORLD 1 HD

323

VOOSPORT WORLD 2 HD

324

VOOSPORT WORLD 3 HD

AB Sat

20

One-month commitment

Explore the captivating AB Sat package, a varied television experience. From films to series, manga, documentaries and much more. A diversity that will delight the whole family for a dynamic and enriching experience.

Channels available

340

AB1

341

TEVA

342

ACTION

343

MANGAS

344

SCIENCE ET VIE

345

CRIME DISTRICT

346

ANIMAUX

347

CHASSE ET PÊCHE

348

TOUTE L’HISTOIRE

349

TREK

350

AUTOMOTO LA CHAINE

351

GOLF CHANNEL

352

XXL

Luso Cabo

10

One-month commitment

Explore Luso Cabo, made up exclusively of Portuguese-language programmes. Experience a wealth of entertainment, games, series and sports. From Benfica TV to TVI Ficção, enjoy unforgettable family moments with our TV package specially designed to suit all tastes and expectations.

Channels available

422

BENFICA TV HD

423

SIC INTERNACIONAL

424

SIC NOTICIAS

425

TV RECORD HD

426

TVI FICCAO

427

RTP 3

Premium

20

One-month commitment

Our Premium package gives you exclusive access to 20 French-language channels. Dive into a rich and varied universe, where everyone will find something to their liking among captivating documentaries, intriguing series, entertaining cartoons, captivating films and an enchanting selection of music. A treat for young and old alike, brought together for an exceptional television experience.

Channels available

370

NAT GEO WILD

371

CANAL J

372

TIJI

373

GULLI

374

PLANETE+

375

PLANETE+ A&E

376

COMEDIE+

377

MTV HITS

378

GAME ONE

379

SYFY

380

E! ENTERTAINMENT

381

13EME RUE HD

382

DISNEY JUNIOR

383

PENTHOUSE PASSION

384

TCM CINEMA

385

BOOMERANG

386

MTV BRAND NEW

387

VH1

388

MEZZO

389

CARTOON NETWORK

Imagin X

10

One-month commitment

Explore daring new horizons with the X package, a selection of provocative and captivating channels such as Dorcel TV and Hustler. With the X package, let yourself be carried away by top-of-the-range adult content, designed to satisfy the most demanding tastes. Enjoy a sensual and fulfilling experience at the heart of intimacy.

Channels available

580

BLUE HUSTLER

581

HUSTLER

582

PRIVATE TV

583

DORCEL TV HD

Even more benefits and reasons to choose TV+

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Ultra-simple plug & play installation or by a technician

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Your favourite films and series in their original version thanks to the audio option

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Pause, replay, record so you don’t miss a thing

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More than 100 HD channels

Learn more
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Over 1,700 films available on VOD

Learn more
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Your favourite radio station directly on your TV

Learn more

DID YOU KNOW?

Since 1969, pioneering cable operator in Luxembourg, we continue to offer you daily access to the world of television and the best TV content

FAQ

We tell you all about Eltrona TV+

You really want to know everything?

How can I benefit from the Eltrona TV+ App?

It’s a breeze. Simply download the application from the Apple Store or Google Store. Scan the QR code from your Eltrona TV+ interface directly on your TV! Magic happens straight away, your TV fits in your hand.

May I add packages whenever I want?

You may add or remove all our themed packages directly from your box. It’s really easy, just go to the “TV+ Offers” tab and customise your TV world as and when you want.

Is it easy to install the Eltrona TV+ box?

It couldn’t be simpler! Simply connect your box to your TV via an HDMI cable, connect it to the LAN or Wi-Fi network and you’re ready to go! Now, simply enjoy.

If I have several TVs, do I need to hire several boxes?

You can opt to rent one or more additional boxes for €5 per month. You may also opt for another solution by installing the Eltrona TV+ app on your 2nd or 3rd TV compatible with our applications. To connect, simply request a login and password by contacting customer services.

My Internet connection isn’t with Eltrona, could this affect the quality of the image, etc?

The speed of your Internet connection has a direct influence on your TV+ experience. Although a speed of 15Mbit/s is already sufficient, we recommend a download speed of 100 Mbit/s or more for the best possible experience. Find out about our Internet solutions here

Combine TV+ with Internet for better rates

We've put together packages that combine Internet and TV+, giving you all the benefits of our packages, plus a price advantage!

icone du service Internet

Internet

icone du service TV+

TV+

icone du service téléphone fixe

Landline

icone du service téléphone mobile

Mobile

DUO+

From

66,50

/month

icone du service Internet

Internet

icone du service TV+

TV+

icone du service téléphone fixe

Landline

icone du service téléphone mobile

Mobile

TRIO+

From

71

/month

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Would you like to talk to us?

Our team is available to assist you from Monday to Friday, 8 am to 8 pm, and on Saturdays from 9 am to 5 pm.

Let's talk
by phone

Let's meet
in a shop

Let's communicate
by email

Let's talk by phone

Fill in the form below with your request

Let's communicate
by email

Fill in the form below and one of our advisers will get back to you as soon as possible.

Our products terms and conditions

Introduction

Eltrona’s services are intended for private use in accordance with the general and special conditions. All prices include VAT. Unless otherwise stated, the Eltrona modem and box are not included. For more information, visit our website: eltrona.lu. Prices and conditions as at 02/01/2024.

Internet

GiGA Internet offer

The monthly package of €49 includes internet access up to 1Gbit/s and modem rental. For installations in flats, installation costs are also included in the monthly price. These costs include the technician’s journey and the installation of the modem in the customer’s home. Any equipment required to improve the distribution of the Wi-Fi signal inside the home, such as repeaters or powerlines, will be invoiced additionally. For installations in homes, an installation fee of €220 will be charged unless the home is already connected to the Eltrona network. In this case, the installation costs are also included in the monthly payment. It’s important to note that the contract is non-binding.

Internet S offer

The monthly package of €38 includes internet access up to 100Mbit/s and modem rental. For installations in flats, installation costs are also included in the monthly price. These costs include the technician’s journey and the installation of the modem in the customer’s home. Any equipment required to improve the distribution of the Wi-Fi signal inside the home, such as repeaters or powerlines, will be invoiced additionally. For installations in homes, an installation fee of €220 will be charged unless the home is already connected to the Eltrona network. In this case, the installation costs are also included in the monthly payment. It’s important to note that the contract is non-binding.

GiGA Deal offer

From April 22 to May 1, 2024 included, for every online subscription to a GiGA Internet or GiGA Internet & TV+ contract, customers can choose between two tickets to the Francofolies festival in Esch/Alzette or a €75 voucher valid at the Cloche d’Or Shopping Center. The chosen gift will be delivered only after the contract has been activated and the service installed in the customer’s home. Gifts will be available to customers within a week of installation.

Unlimited downloads:

The user is entitled to unlimited use of the Internet services.However, he/she is required to make appropriate use of the services in good faith (non-excessive). Abnormal or excessive use may be defined as such if the monthly volume exceeds 10,000 GB. In the event of non-compliance with these conditions by the user, we reserve the right to send a warning by any means (post, email, sms, etc.) asking the customer to limit his or her consumption. If the customer does not heed this warning, we reserve the right to suspend or limit the customer’s access until the end of the current billing period.

Download and upload speeds:

Download and upload speeds are influenced by various factors, including your computer installation, internal cabling and the possible presence of a router. The speeds advertised are based on cable connections on the Eltrona network.If you connect via WiFi, the speeds obtained may be lower.

TV

TV+ offers

TV+ offers are automatically linked to GiGA Internet. These are contracts with no commitment period. A TV+ offer without Internet is still available exclusively for customers who already have a TV subscription but do not benefit from the advantages of IPTV. More information in the shop or by phone.

Service content:

The service offering is subject to change. The number, nature, and channel of the distributed programs may be at any time modified by the provider, depending on the choice of publishers or broadcasters and the agreements concluded with them. The provider shall not be held responsible for any variations in this offer or its content.

HD/4K :

Works with HD ready or full HD TVs with HDMI connectivity.

Packages:

SKY Cinema, Sky Sport and Sky Fussball Bundesliga packages require a SKY Entertainment subscription. For SKY packages, the contract runs from the date of its signature for the current month (pro rata) and the following 12 months (monthly billing). Unless notice of termination exclusively given in writing within 30 days prior to the expiry date, the SKY subscription will be tacitly renewed on a monthly basis from the 13th month onwards. From the 13th month, you benefit in a flexible way from SKY Entertainment for 15€/month, SKY Cinema for 12,50€/month, SKY Sport for 7,50€/month and SKY Fussball Bundesliga for 15€/month.

Number of boxes:

The customer may subscribe to a maximum of 4 Eltrona boxes.
If the customer has several TV sets and wants to watch TV on each set, he needs one Eltrona box per set.

Availability:

The new TV service is available on all your devices (TV, Android and iOS). Watch TV simultaneously on 2 devices for the TV+ offer, on 3 devices for the TV+ ZEN offer and on 4 devices for the TV+ MAX offer. 1 device = 1 Eltrona box or 1 mobile device.

If the customer has several Eltrona boxes and TV sets at the same address, all channels and features included in the package are available on all Eltrona boxes and TV sets. The customer can also access this content via the TV application.

If the customer chooses one or more options (e.g. Premium French), the channels are available on the Eltrona box but also on the app, except for the SKY options. The SKY options will be available on 1 Eltrona box and only the SKY SPORT & SKY FUSSBALL – BUNDESLIGA options will be available on the app.

VOD :

VODs are available in their original language (mainly English), German and French. Once rented, VODs are available for 48 hours (except for Adult content which is available for 6 hours).

Access:

In Luxembourg, the Eltrona box works on all internet networks.

The Eltrona TV+ app can be used in the following countries via the Wi-Fi, 3G or 4G networks: Austria, Belgium, Bulgaria, Cyprus (except Turkish part and UN neutral zone), Croatia, Czech Republic, Denmark, Estonia, Finland, France (including French Guiana, Guadeloupe, Reunion, Martinique, Mayotte and the French part of Saint-Martin), Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal (including Madeira and Azores), Romania, Slovenia, Slovakia, Spain (including the Canary Islands), Sweden.

Landline telephony

Unlimited call volume:

The user has the right to use the landline services on an unlimited basis from fix to fix in Luxembourg (national). A normal or excessive use limits may be considered as such if the monthly call duration exceeds 80 hours. In the event of non-compliance by the user, the provider may send a warning by any means (letter, email, SMS, etc.) asking the customer to limit his use. If the customer fails to heed this warning, the provider reserves the right to suspend or limit the customer’s access until the end of the current billing period.

Option towards Europe (5€/month):

This option allows you to call landlines (excluding special numbers) in the following countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech, Denmark, Estonia, Finland, France, French West Indies, Germany, Gibraltar, Greece, Guyana, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Republic, Republic, Reunion, Saint Pierre and Miquelon, Slovak, Slovenia, Spain, Sweden, Switzerland, UK.
Maximum 120 minutes per month. Beyond that, you call at the international call rate. Unused minutes cannot be carried over to the next month. Offer valid for personal use and for traffic originating from a single number.

Option towards Portugal (5€/month):

This option allows you to call landlines (excluding special numbers) in Portugal. Maximum 200 minutes per month. Beyond that, you call at the international call rate. Unused minutes cannot be carried over to the next month. Offer valid for personal use and for traffic originating from a single number.

Pay as you go

This option allows you to call and receive phone calls on your landline to and from mobile and landline numbers at the rate as described in Eltrona’s Price List. Offer valid for personal use and for traffic originating from a single number.

Installation

We offer 2 options depending on your status as a new or existing customer and your offer:

Installation by a technician: when installation requires a visit from a technician, we undertake to arrange an installation appointment within 6 working days of confirmation of your contract.

OR

Do it yourself” installation: by choosing this option, you install your Eltrona box yourself. In this case, your Eltrona box will be delivered to you in a shop or by post within 1 working day of confirmation of your contract.

Mobile

The user has the right to use the mobile services with limits on usage based on the plan specifications. To ensure network availability and quality, plans are subject to a Reasonable Network Usage Policy. Find all our roaming rates here. Eltrona Mobile plans are on the POST 4G network.

Eltrona is not responsible for charges from Premium SMS services. You can unsubscribe from SMS premium services at https://stopsms.lu/.

Repairability Index

The Repairability Index is calculated based on several criteria (availability of instructions for use and maintenance, technical documentation, disassembly of the product, and availability and pricing of spare parts). This information comes from the website indicereparabilite.fr, developed by Spareko, who is therefore responsible for it.

Options for Mobile:

  • 30 minutes calling from Luxembourg to EU minutes for 5€ (1-time or monthly)
  • 100 SMS texts from Luxembourg to EU for 5€ (1-time or monthly)
  • 1GB of data in EU (Luxembourg or EU) for 5€ (1-time or monthly)
  • 5GB of data in EU (Luxembourg or EU) for 9€ (1-time or monthly)

Options can be added to your monthly subscription (recurring) during contract creation.
Visit in-store or call customer service to activate 1-time options or to augment your existing monthly subscription (recurring) on your Eltrona Mobile plan.
Options are not available for MOBILE BASIC plans.

Our promotional conditions

SUMMER DEAL promotion

If you take out an Internet, Duo or Trio subscription between 03/07 and 09/09/2023, we’ll give you the first 2 months’ subscription free of charge, excluding modem or Eltrona box rental. The SUMMER DEAL is valid for any 24-month commitment. As long as the contract is taken out during the promotional period, it can be activated up to 31/12/2023 and still enjoy the advantages described above.

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Enjoy more than 100 channels in HD

1

TF1 HD

2

FRANCE 2 HD

3

FRANCE 3

4

FRANCE 4

5

FRANCE 5 HD

6

M6 HD

7

ARTE(F) HD

8

W9 HD

9

TMC HD

10

TV BREIZH HD

11

HISTOIRE TV HD

12

LUXE TV

13

TV5 MONDE EUROPE

14

FRANCEINFO

15

FRANCE 24 HD

16

LCI HD

17

LA UNE HD

18

TIPIK HD

19

LA TROIS

20

RTL TVI HD

21

CLUB-RTL HD

22

PLUG-TV

23

RTL-9 HD

25

VIA MOSELLE

70

USHUAIA TV HD

71

TELELETZ HD

72

RTL ZWEE

73

CHAMBER TV HD

74

LETZEBUERGER KANAL HD

75

ELDORADIO TV HD

76

APART TV HD

77

ESCH. TV HD

78

HESPER INFO TV HD

79

MERSCH INFO TV HD

80

PETANGE INFO TV

81

DUDELANGE INFO TV

82

TELEVISIOUN STEESEL HD

90

MAMER TV INFO

91

DAS ERSTE HD

92

ZDF HD

93

3SAT HD

94

SWR RP HD

95

SWR RP HD

96

HR FERNSEHEN HD

97

MDR S-ANHALT HD

98

NDR FS NDS HS

99

WDR HD KÖLN

100

RBB BERLIN HD

101

RADIO BREMEN TV HD

102

SR FERNSEHEN HD

103

SWR BW HD

104

ARTE (D) HD

105

PHOENIX HD

106

ARD-ALPHA HD

107

TAGESSCHAU24 HD

108

ONE HD

109

ZDFINFO HD

110

ZDF_NEO HD

111

KIKA HD

112

RTL HD

113

PRO 7 HD

114

SAT.1 HD

115

VOX HD

116

N-TV HD

117

WELT HD

118

KABEL EINS HD

119

RTLII HD

120

RTLNITRO HD

121

SAT.1 GOLD HD

122

TELE 5 HD

123

SIXX HD

124

PRO7 MAXX HD

125

DMAX

126

RTL UP

127

SUPER RTL HD

128

DELUXE MUSIC

129

DISNEY CHANNEL

130

COMEDY CENTRAL

131

BIBEL TV HD

132

SPORT1

181

RAI 1 HD

182

RAI 2 HD

183

RAI 3 HD

184

RAI NEWS 24

185

RAI STORIA

186

RAI SCUOLA

187

MEDIASET ITALIA

200

RAI ITALIA HD

201

RTPI

220

TVI INTERNACIONAL

221

24H

240

TVE INTERNACIONAL

241

RTL4 HD

242

RTL5 HD

243

RTL7 HD

260

RTL8 HD

261

BBC WORLD NEWS EUROPE HD

262

DW ENGLISH HD

263

FRANCE 24 HD ENGLISH

264

CNN INT.

265

CNBC EUROPE

266

EURONEWS ENGLISH HD

267

MTV EUROPE

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Your favourite radio station directly on your TV

RTL

Europe 1

FRANCE INTER

NRJ

SKYROCK

FUN RADIO

VIRGIN RADIO

NOSTALGIE

RADIO FG

FRANCE INFO

LA PREMIERE

VIVACITE WDR

FRANCE CULTURE

FRANCE MUSIQUE

RADIO CLASSIQUE

MUSIQ 3

CLASSIC 21

RTL RADIO

ELDORADIO

RADIO 100.7

RADIO ARA

L'ESSENTIEL RADIO

RADIO HOREB

SWR 1 RP

SWR 2

SWR 3

SWR 4 RP

RTL RADIO

RPR 1

1 LIVE DIGGI

ROCK ANTENNE

SR 1

SR 2

SR 3

WDR 2

WDR 4

KLASSIK RADIO

BAYERN 1

BAYERN 2

SRF MUSIKWELLE

DLF

RADIO LATINA

RDPI RADIO

BBC ENGLISH

RTL TODAY RADIO

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Experience great cinema from your couch, starting at €1.99

Rent a movie for 48 hours and pause, rewind, or replay it as much as you want during this period.

Action, comedy, romance, documentary, horror, science fiction... We have films for the whole family!