Contract creation - step 3

"*" indicates required fields

URL

This field is for validation purposes and should be left unchanged.

Where do you live?

What is the address where you would like to enjoy your new subscription? 🏠

Are you already in Luxembourg?*

Yes

Home type

Installation address*

Street and number* Floor Location* Zip code*

We cannot create an online contract without a Luxembourg address.

To continue creating your contract, click on the button below and complete our contact request form.

A member of our team will be happy to contact you by phone within 48 hours to finalize the contract with you. 😀

I would like a call back

No service selected, you cannot continue. Please first select a service by clicking here.

Your installation

On the day of your appointment, our technician will bring you the equipment you need to connect.

You can already let us know your preferred date or simply let us know later—the choice is yours.

A member of our team will confirm the date of the service once your contract has been signed. 😊

To enable you to use our services, our technician will install your modem and Eltrona box.

You can already let us know your preferred date or simply let us know later—the choice is yours.

As soon as your contract is signed, a member of our team will confirm the date of our technician’s visit. 😊

To take advantage of your services, our technician will install your Eltrona box.

You can already let us know your preferred date or simply let us know later—the choice is yours.

As soon as your contract is signed, a member of our team will confirm the date of our technician’s visit. 😊

Desired installation date*

DD slash MM slash YYYY

You need a new SIM card

To retrieve it, I offer you two options. 💪

Receipt of SIM card*

Receive it by mail in a few days

Pick it up at one of the Eltrona stores

No worries, we will send your SIM card to your billing address within 3 business days of signing your contract.

Please note that for security reasons, this SIM card will not be activated.

As soon as you receive it, simply give us a call and one of my colleagues will verify your identity and activate it remotely.

Très bien, votre nouvelle carte SIM sera disponible en shop 24h après la signature de votre contrat.

Let’s talk about
your phone number

Do you already have a Luxembourg cell phone number?*

Yes

Would you like to keep your old phone number?*

Yes

Okay. I suggest I take care of the formalities with your former operator on your behalf.

For that, I just need some additional information.

No worries, we will assign you a new phone number when you activate your SIM card.

Okay, you will be issued a new mobile number when you activate your SIM card.

Let’s transfer your mobile number together

Current number*

Current operator*

Desired change date*

DD slash MM slash YYYY

Thank you, I’ll do what’s necessary!

It’s coming along nicely!

In order for your contract to be valid, I still need some information. 😊

Date of birth*

DD slash MM slash YYYY

Country of birth*

City of birth*

In which language would you like us to contact you?*

Let’s talk billing

Billing address*

The billing address is the same as my installation address.

Number and Street Floor Location Zip code

Each month, your invoice will be sent to you by email.

It’s more convenient and better for the planet. 🌍

A few days later, we will automatically withdraw the amount from your bank account. 😊

Let us make your payments easier

Each month, we will debit your account for the amount of your monthly bill. To do this, we will set up a SEPA mandate directly with your bank.

It’s easy, fast, and secure. All your data is stored on our own secure servers in full compliance with the GDPR.

First name of account holder*

Name of account holder*

IBAN*

BIC Code*

I would prefer not to set up my mandate at this time.

Your contract is ready to be finalized

Please accept our terms and conditions below so that I can finalize your contract.

Acceptance of Terms and Conditions*

I agree to the terms and conditions

You can view our terms and conditions by clicking here